I'm trying very hard to calm down right now. I have been trying to get some tech support from my new blog hosts since last Friday!
I thought this was 2014? Do some people just not 'get' customer service!??! I had an issue trying to set up a service appointment for my cell phone today - same damn thing. Nobody wants to tell you how to get help! Why???? Do these companies not want to help us? Do they assume that we are all 18 years old and need no help with our little gizmos? These are companies that happily take our money and then leave us high and dry? Nope. I was hoping we'd be up and running well before now... Grrrr...
Okay, here is the plan... I am going to go whip up some juice for dinner. Hopefully, when I return, I will be calm and I will share some thoughts.
If I can figure out how to allow easier posting of comments, I may not even need to move the blog.
We shall see.
I can feel your pain, LOL.
ReplyDeleteRight!?! I can only commiserate the big company hires, employees who really don't care about anything but getting paid. Customer service is a thing of the little guy (sometimes). Those companies that know the they are out of business without their customers. Seems like you get big enough and the government will just bail you out?
ReplyDelete(trish)
Hi, Trish... Thanks for weighing in on this topic. I brought this up with my college stats class tonight. One person mentioned that her 8 year old daughter set up an app on her phone (KIK) with no help - or permission... We more (ahem) mature folks need a little hand-holding, guidance, and reassurance. Or am I the only one who feels that way???
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